Outlook 2016 global address list not updating in cached mode
If Outlook is left running constantly in Cached Exchange Mode, it updates the Offline Address Book automatically about once a day, depending on Address Book updates on the server running Exchange.You can use the Outlook Address Book—a collection of address books or address lists created from your contact folders—to look up and select names, email addresses, and distribution lists when you address email messages.Do you need help setting up Outlook, moving your email to a new computer, migrating or configuring Office 365, or just need some one-on-one help? See Support Services for fees and to check availability.Summary: Configure Outlook 2013 for Cached Exchange Mode so users can access their recent Exchange server email messages offline.Outlook 2016 users are discovering that after updating to builds 7870.2020 and higher, search stops working for POP accounts and PST files.Until this is fixed in a future build, it is recommended that affected users revert to build 16.0.7571.2109.They can read and respond to their cached messages while offline and any new messages or responses they composed while offline are automatically sent when they are reconnected. But we can point you in the right direction if you want to learn how to turn on Cached Exchange Mode in Outlook 2013 or change how much email to keep offline.When an Outlook 2013 account is configured to use Cached Exchange Mode, there’s always a local copy of a user’s Exchange mailbox ready in an offline data file (file) on the user’s computer (by default in the C:\Users\App Data\Local\Microsoft\Outlook folder.) Whenever the user is offline and using Outlook 2013, the program works from this local copy and with the Offline Address Book (OAB).
If you have a Microsoft Exchange account, the default address book is usually your Global Address List.
If this is the first time you’ve opened Microsoft Outlook 2011, begin at If you’re opening Microsoft Outlook 2011 for the first time.
If you’ve previously set up accounts in Microsoft Outlook 2011, begin further down the page, where it says If you’ve previously set up email accounts in Microsoft Outlook 2011. You’ll see the Welcome to Microsoft Outlook for Mac window.
For IMAP, POP3, and other types of email accounts, it is usually an Outlook Address Book.
You can change the default Address Book and set other address book preferences, such as which address book to check first when sending a message, and where to store personal addresses.
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